| Play for Money
Poker.com offers a safe, enjoyable environment
for you to wager real money against real people from around the world. Click
on the download link below to begin downloading the software.
1.
Click Here to Download Software and follow the onscreen instructions.
2. Double-click the Poker.com icon that the installation has created on
your desktop (if you cannot find the Poker.com
icon, go to Start, Programs, Poker.com, Play Poker!
3. Once loaded,
click on the top tab: Account, Create an account (www)
4. Follow Account
Creation instructions and Enjoy! · Software compatible
with Windows 95/98/ME/2000/XP (Not recommended for NT4.0 or earlier)
·
Visit our Help section for troubleshooting any problems
· For further
inquiries, contact support@Poker.com
· Canadian and Costa
Rican residents are prohibited from real money wagering
The Poker.com
card room is owned and operated by Antico Holdings S.A. using software licensed
through Poker.com, Inc. The name Poker.com is licensed for use
by Antico Holdings S.A. To contact Antico Holdings please E-mail support@Poker.com
or call toll free from within the US 1-877-817-7357 or direct from outside the
US at (506) 280-7332.
All Poker.com transactions are in
US Dollars.
Antico Holdings S.A. (Poker.com Card Room)
is an Authorized FirePay Merchant. FirePay accepts Visa and MasterCard as payment
for the wide variety of goods and services available through the FirePay Merchant
Network. Visa and MasterCard payments will be identified on your credit card statement
as SFPAY.CO.UK.
Poker.com covers most fees involved in depositing
money to your account as outlined below. Please note that Poker.com only
covers fees on deposits to allow you to play in the card room. Repeated deposits
and withdrawals are costly to both the card room and the player; the card room
will not cover costs associated with such deposits/withdrawals. For your convenience,
please only withdraw your excess winnings and leave enough money in your account
for continued play. This policy also applies if you, as a player, deposit and
withdraw without any game play. For more information on this policy, please contact
Antico Holdings S.A. at accounting@Poker.com or call (506) 280-7332.
Deposit Options 1. Credit Card Deposit Through
the Cashier
| Instructions: | In
the game lobby, press the cashier button, and then follow the instructions. |
| Time: | Immediate when
using credit card | | Fee: | None
(no fee charged by the card room…charges to the cardholder from the credit card
company may apply) | | Limits: | $600
per day, $3,500 per month (These amounts can be set to a different value at any
time, and may be set on a per-player basis) | 2. Firepay
Personal Accounts (www.firepay.com)
| Time: | Immediate |
| Fee: | None (no fee
charged by the card room…charges to the cardholder from FirePay may apply) |
| Limits: | $600 per
day, $3,500 per month (FirePay Personal accepts Visa, MC, AMEX, Western Union) |
3. Neteller (www.neteller.com)
| Time: | Approximately
15 minutes | | Fee: | None
(no fee charged by the cardroom…charges to the cardholder from Neteller may apply) |
| Limits: | No limit
on Neteller (Neteller accepts Visa and MC) | 4. Western
Union | Time: | 30
min. maximum from the time support has received your email that provides the tracking
ID number, your user name, and the amount of your WU. | | Fee: | Poker.com
absorbs the fee when transferring $300 or more through Western Union. For transfers
under $300, the sender pays the fee, but Poker.com gives a 5% bonus on
the net deposit amount. | | Limits: | Limits
set by Western Union | | Notes: | To
make a deposit using Western Union, please contact Antico Holdings S.A. for more
information at support@Poker.com
or (506) 280-7332. US Toll Free - 877-817-7537. | 5.
Bank Draft, Money Order, or Cashier’s Check If you are
having problems depositing by credit card through the cashier or would prefer
to not use your credit card, this is a very simple way to deposit.
| Time: | It
is recommended that you use a courier service, Federal Express, as this service
is reasonably quick (approximately 3 days) and can be tracked. Registered mail
may also be used but will take longer to arrive than by courier. We do not recommend
regular mail as it will take a very long time to arrive and cannot be tracked
as we can through a courier delivery. | | Address: | Antico
Holdings SA
Edificio Omala Oficina #205
75 Oeste de Pops
Barrio Dent
San Jose
Costa Rica Please make payable to: Antico Holdings SA |
| Notes: | Please
do not send personal checks or cash…we will not accept either. Be
sure to include your name and username so that your account can be credited immediately
upon receipt. | If you require any further information,
please contact Antico Holdings S. A.. by E-mail at support@Poker.com
or by phone at (506) 280-7332. Withdrawal Options It
is very easy to withdraw your winnings for your Poker.com account. From
the Lobby window, click on the ‘Cashier’ button and then select the ‘Withdrawal’
button. Enter the amount that you would like to withdraw and select ‘OK’. Our
staff will now process your request and you will receive email notification when
processing is complete. 1. Credit Back To My Credit Card
| Time: | Allow
4 – 5 days for the credit to appear. | | Fee: | None |
| Restrictions: | All
withdrawal requests are automatically credited back to the credit card up to the
amount of the total charges made to the credit card when Visa was used. Any amount
that exceeds the net deposit will be forwarded to you by check. *MasterCard
holders: This credit card company no longer allows credits back to the card when
the charge originated at an online gaming site, therefore the entire amount of
withdrawal will be processed and sent to you by check. Firepay Personal or Neteller
are the recommended and preferred method of depositing to your account with a
Mastercard.
| 2. Firepay Personal
Accounts (www.firepay.com)
| Time: | Allow
up to 5 days for credit to appear in your FP account. | | Fee: | No
fee charged by the card room | | Restrictions: | All
withdrawal requests are automatically credited back to your FirePay personal account
up to the amount deposited from. Any amount that exceeds the net deposit will
be forwarded to you by check. | 3. Check Sent By
Regular Mail | Time: | 10-20
business days (2-4 weeks) | | Fee: | None |
| Restrictions | The
minimum amount for a check is $25.00 (this is subject to change without prior
notice) Frequency is stated above: one per week. | 4.
Check Sent Via Fedex
| Time: | Allow
7 business days | | Fee: | $30.00 |
| Restrictions | The
minimum amount for a check is $25.00 (this is subject to change without prior
notice) Frequency is stated above: one per week. | 5.
Neteller www.neteller.com
| Time: | 15
minutes | | Fee: | No
fee charged by the card room for standard withdrawal to Neteller. Fees from Neteller
may apply. Abuse of the deposit/withdrawal system will result in a 4% charge for
Neteller withdrawals. For information on what constitutes a standard withdrawal
request, please contact Antico Holdings S.A. at support@Poker.com
or (506) 280-7332. | | Restrictions | Deposits
made through the Neteller system may be withdrawn from the card room back to Neteller.
Withdrawals to the Neteller system that are made through other means will result
in a 4% charge on the total deposit. | Antico
Holdings reserves the right to set and/or change the frequency and size of deposits
and withdrawals without notice.
Current limit is one withdrawal per week with a minimum of $25.00.
Whenever
the minimum cash out amount cannot be reached, you are welcome
to play with that amount at our $2 - $4 Hold'em tables.
'NO-FEE' DEPOSITS AND WITHDRAWALS
Poker.com is charged a fee for processing credit card deposits, Neteller
deposits and withdrawals and also for issuing checks. Poker.com absorbs
this fee – it is not passed on to you, the player. This free service is available
only for the purpose of funding your account to allow for real money play at our
tables. Repeated deposits and withdrawals are inconvenient and costly, therefore
we ask that you do not withdraw funds from your account unless you have an excess
amount. Players who abuse the system by repeatedly withdrawing their account balances
and re depositing will be charged all fees associated with their deposits and
withdrawals. These fees include: - 6% deposit fee
- 4% withdrawal
fee through Neteller
- $13 charge for withdrawal by check
For
more information on our methods of depositing and withdrawing, please contact
support@Poker.com or call toll
free from within the US 1-877-817-7357 or direct from outside the US at (506)
280-7332.
You may also visit our merchant partners sites for more information
on Surefire/FirePay and Neteller:
Surefire/FirePay: http://www.firepay.com
Neteller: http://www.neteller.com
(one ‘t’ only)
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